Terms of Service

Welcome to DingerZone! These Terms of Service (“Terms”) govern your access to and use of the DingerZone mobile application (“App”) and website (collectively, the “Service”), operated by DingerZone AI (“we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

Last Updated: August 29, 2025

1. Description of Service

DingerZone is an AI-powered platform designed to help baseball players, parents, and coaches improve swing techniques. Users can record swings using their smartphone, receive instant AI feedback and personalized drills, track progress, and share videos securely. The Service includes features like video uploads, AI analysis, subscription plans, and collaboration tools for families and teams. All content is user-controlled and stored securely on AWS infrastructure.

2. User Accounts

To access certain features, you must create an account using AWS Cognito. You agree to provide accurate information and keep your credentials secure. You are responsible for all activities under your account. Accounts are for individuals aged 13 or older; users under 18 must have parental consent. We reserve the right to suspend or suspend accounts for violations of these Terms.

Account deletion is available in-app per privacy guidelines. Upon deletion, your data will be removed in accordance with our Privacy Policy.

3. Subscriptions and Payments

DingerZone offers a free tier and premium subscriptions (e.g., DINGERZONE Pro at $5.00/month with a 30-day free trial). Payments are processed via Stripe. By subscribing, you authorize recurring charges. You can manage or cancel subscriptions through the Stripe Billing Portal linked from the App. Refunds are not provided except as required by law. All fees are non-refundable after the trial period.

4. Content Ownership and Usage

You retain ownership of videos and data you upload (“User Content”). By uploading, you grant us a limited, non-exclusive license to process, store, and analyze your content using AI for Service features (e.g., swing analysis, feedback). You represent that your User Content does not infringe third-party rights. We may remove content that violates these Terms.

AI-generated outputs (e.g., summaries, scorecards) are provided “as is” and for informational purposes only—not as professional coaching advice.

5. Use of User Content for AI Training

By uploading swing videos or other User Content, you grant us a non-exclusive, royalty-free license to use anonymized or aggregated versions of such content to train and improve our AI models for swing feedback, analysis, and related features. This helps enhance the Service for all users. We will not use identifiable personal information without your consent, and all data is handled in accordance with our Privacy Policy.

You may opt out of this use at any time through your account settings or by contacting us at feedback@dingerzone.ai. Opting out will not affect your access to existing features but may limit future improvements based on your data.

6. Prohibited Conduct

You agree not to: (a) upload harmful, illegal, or infringing content; (b) misuse the Service (e.g., spam, hacking); (c) reverse-engineer the App or AI; (d) share accounts without permission; or (e) violate laws. Violations may result in account termination.

7. Intellectual Property

The Service, including AI models, designs, and trademarks (e.g., DingerZone logo), is our property or licensed to us. You may not copy, modify, or distribute it without written consent.

8. Privacy

Your privacy matters. Our Privacy Policy (linked in the App and website) explains data collection (e.g., videos, user info), usage, and sharing. By using the Service, you consent to these practices.

9. Limitation of Liability

The Service is provided “as is” without warranties. We are not liable for indirect damages, data loss, or AI inaccuracies. Liability is limited to fees paid in the last 12 months.

10. Governing Law

These Terms are governed by U.S. laws (or your jurisdiction if outside). Disputes will be resolved in [Your State/Country] courts.

11. Changes to Terms

We may update these Terms. Continued use constitutes acceptance. Check back for changes.

Questions? Contact us at feedback@dingerzone.ai.